Chat with us, our fastest channel
The quickest way to reach us is Live Support, our private, secure chat. It's our primary channel for delivering subscriptions, free trials and setup help, and it replaces WhatsApp. Just enter your phone number to start or resume a conversation.
Prefer email? Reach us at help@supportiptv.ca.
Support hours
24 hours a day, 7 days a week, in English and French. Real people, not bots.
What we can help with
- Setup, getting CAST IPTV running on your Firestick, Android, iOS, Smart TV or MAG.
- Billing, Interac e-Transfer payments, order numbers and renewals.
- Playback, buffering, a channel that won't load, or switching to a faster server line.
- Extending, adding time or connections to an existing subscription.
New here? Start with the free trial, compare pricing, or read what IPTV is.
Before you write
You can solve most questions in seconds: the FAQ covers channels, devices, billing and troubleshooting, and the setup guides walk through every device step by step. If you still need us, we're one message away.
Where we are
CAST IPTV is based at 39 Rue Jean-Talon E, Montréal, QC H2A 1Y7, serving viewers across Canada. Reach us any time via Live Support or help@supportiptv.ca.